General Sale Conditions for on-line purchases on LE SILLA Website

SICAP S.r.l., legal offices in Via San Crispino, 37 - 63821 Porto Sant'Elpidio (FM) Italy, Tax-payer and VAT number 01537730440, registration in the Company Register of Ascoli Piceno No. 153833 dated 10/11/1997 ("Le Silla" hereinafter), owner of the Website https://www.lesilla.com ("Le Silla" hereinafter).

These General Sale Conditions ("General Conditions" hereinafter) are regulated by the Italian Code of Consumption (Law D. Lgs. No. 206/2005), section II, Remote Contracts (art. 50 - 67) and by the laws in the field of e-commerce (D. Lgs. No. 70/2003).

1. GENERAL CONDITIONS

The Website section named "General Sale Conditions" is an integral and essential part of the “Shop online” section.
In case of changes to General Conditions, the General Conditions published on the Website when the order is sent by the Customer will be applied to the order.

2. OFFER TO PUBLIC

The products and related prices presented in the Website are an offer to public, in accordance with the procedures indicated in the General Conditions and the Website. The conditions of this offer are only applicable to purchases done on the Site.
Purchase contracts entered into on the Website shall be considered as being signed with SICAP srl.

3. PRICES

All prices include VAT (Value Added Tax) for Italy and CEE, and delivery costs are paid by Sicap srl. If delivery costs are to charged to the buyer, this is indicated when the order is placed.
The price shown on the Website when the order is placed is applied to products, with no consideration for any price changes occurred after or before the offers.

 

The prices and promotional offers applied are those valid at the time of purchase.
In the case of a subsequent purchase of an exactly identical item in the same size, following a new and more advantageous promotion, Le Silla will not accept the return of the article with the higher price and will reimburse the amount paid for the item with the lower price, even if the period allowed for making a return request has not yet elapsed.

 

Any promotions actived it will be available up to the sale of all stock.

4. ORDER

A Customer will correctly conclude the order procedure, if the Website does not show any error message.
The contract is considered as being entered into, when Sicap receives the order. In this case, Sicap will confirm order reception by sending an order confirmation e-mail message to the e-mail address provided by the Customer. Such confirmation will indicate selected items, their prices, the "Order Number" and any shipment costs.
The Customer shall check that data are correct, and immediately inform Sicap about any mistakes and related corrections to be applied. Any possible cost increase caused by errors in data, which are not immediately indicated will be charged to the Customer.
The order number provided to the Customer as confirmation shall be used by the Customer in any communication with Sicap.
It is possible that sometimes offered products are not available; in that case, if products selected by the Customer are not totally or partly available, Sicap will immediately inform the Customer.

5. PROTECTION OF CHILDREN UNDER 18 AND PRIVACY POLICY NOTE

Children under the age of 18 are not authorized to pass orders through the online order form.

According to the ex article 13, Legislative Decree dated June 30th, 2003, no. 196 (labelled “The Code concerned with the handling of personal information”), be informed that the treatment of personal data, even private, is done in order to send the informative material, concerned with the products and the services given, including accounting and fiscal fufilments, already supplied nonetheless in order to inform, promote and publicize, even through electronic mail, such products and services.
The manipulation will take place at the SICAP SRL headquarters, located in Via San Crispino no. 37 – Porto Sant’Elpidio (FM) through the use of procedures, even computerized ones, in necessary ways and limits as to finalize what has been planned.
The data will be communicated to other companies of the same group, to providential and charitable authorities, financial offices, etc. nonetheless to subjects in charge of sending out the communications even telematically.
The personal data, and its handling process, can be known by employees and the owner’s own collaborators only if in charge of such a handling. The data will not be publicized, that is, it will not be given to any indeterminate subjects in any way, neither through consultation nor acknowledging them.
It is not mandatory to give out this data, but there will be no eligibility for receiving updates about the company initiatives.
To the subjects, who give out their personal data, the rights are granted related to the article no. 7 of the cited Privacy Code, and in particular, the right to have access to his/her own personal data, to adjust, update or delete, if this data is incomplete, wrong or collected without a government permit, nonetheless to oppose oneself to the handling of such data for legitimate reasons, communicating such a disagreement to the person in charge of the handling, namely the legal representative Mrs. Ciabattini Monica Lucia Rina, Tel. 0734 818915 or Mail customercareshoponline@lesilla.com or Fax 0734 818925.


6. WEBSITE COOKIES POLICY

Our website uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit our site in future. There are different types of cookies:

  • Website functionality cookies.
  • These cookies enable you to browse the website and use our features such as shopping baskets and wish lists.
  • When browsing or shopping online, the website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.
  • Website analytics cookies.
  • We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.
  • Targeting cookies or advertising cookies.
  • These cookies are used to deliver adverts relevant to you by third companies website. In our website are used to show you the products that might be of your interest based on your previous experience in our website.

By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

7. PAYMENT PROCEDURE

Payment shall be done on-line through credit card, online bank transfer or paypal with the procedures indicated in the Website.
Upon communication of order confirmation, the amount corresponding to purchased products will be charged to the Customer.

8. RETURN POLICY

If the Customer is a consumer (i.e. a person buying products for any purposes not referring to his/her professional activities, or does not provide any personal VAT number to Sicap srl upon purchasing the products), the rights indicated by the art. 64 of the Italian Code of Consumption are applicable within the limits set by the legislation, therefore the right to terminate the purchase contract for any reason, with no further explanation or penalty, according to the following procedures.
The termination right is applied by sending a registered letter with advice of receipt – within 14 (fourteen) working days after products are received – by e-mail to customercareshoponline@lesilla.com or throught the customer's wesite account from the order's archive. The customercare office will send you the instructions to proceed with the return. Consumers are not entitled to apply this termination right for products made to measure or clearly customized, or – due to their nature – cannot be sent back, or risk deteriorating quickly.

The termination communication shall specify the intention to withdraw from purchase, and the product or products for which the termination right is applied, with the corresponding invoice in attachment.
In the case the termination is exercised through written communication, products shall be returned within 14 (fourteen) working days from the date they are received, with a new shipment of products - that is FREE for Italy, European Union's Coutries (except Romania, Bulgary and Poland), United States and Canada - to the following address:

Sicap srl
Via San Crispino, 37
63821 Porto Sant’Elpidio (FM) - Italy

 

The termination right is anyhow subject to the following conditions:

  • the right is applied to single products purchased as a whole
  • purchased products shall not be damaged, and they must be returned in their original and complete package in all its parts (including the actual package and accessory documentation)
  • shipment is under full Customer’s responsibility

If the termination right has been properly applied, Sicap will refund the amount already paid to the Customer, within 14 (fourteen) days after purchased goods have been received.

9. BUYER’S OBLIGATIONS

After the online purchase procedure has been concluded, the buyer shall print and keep these General Conditions, after they have been read and accepted as a compulsory part of the purchase procedure, as well as the specifications of purchased product, in order to integrally meet the condition set by the D.Lgs. No. 2036/2005.
It is strictly forbidden to the buyer to enter false and/or invented and/or imaginary data in the registration procedure required to activate the process for execution of this contract, and any further corresponding communications; personal data and e-mail address must be real personal data of the buyer, not referring to third parties, or imaginative data.
It is specifically forbidden to carry out double registrations corresponding to one person, or enter third party’s data. Sicap srl reserves the right to prosecute any infringement and abuse, in the interest and for protection of all consumers.

10. WARRANTIES

Through its Website, Sicap sells high quality products, and all products are covered by an ITALIAN Warranty (D.L. 24/02). Therefore, it is necessary to keep the product purchase invoice or receipt. The warranty does not cover any damage caused by improper use, and we are not responsible for any direct or indirect damage caused by improper use of products sold by us.
All products sold by Sicap are covered by warranties provided for by the law, and by trade warranties indicated in the Website from time to time.

11. CONTRACT TERMINATION AND SPECIFIC TERMINATION CLAUSE

Sicap has the right to terminate the contract signed through a simple communication to the customer with appropriate and justified reasons; in this case, the customer will only and exclusively have the right to receive refund of any amount already paid.

12. COMMUNICATIONS

Any communication can be sent to Sicap, to the above-mentioned addresses.

13. JURISDICTION AND COMPETENT COURT

Any dispute arising from the implementation, execution, interpretation and infringement of purchase contracts signed on-line through the Website www.lesilla.com is regulated by the Italian jurisdiction; these General Conditions refer to the Italian D. Lgs. No. 206/2005, for anything not specifically indicated herein.
For any dispute between the parties regarding contracts signed on the Website, the competent Court is the Court of the place of residence or elective domicile of the final consumer.
For all other disputes, the Court of Fermo is competent.
Any disputes shall be solved by the competent judicial Authority, based on the applicable legislation.