Discover a world of exclusive services reserved to our customers and let yourself be pampered by Le Silla.​ ​The packaging that accompany every purchase is prepared with attention to the smallest detail, from the shoes box to the ribbons, as a gift to unwrap. You can also make your shoe even more special with a message or personalize it with crystals with your initials or the ones of those you love.


Every customer is special for us and an accessory wouldn't be perfect if not accompanied by a dreamy gift box. That's why for Le Silla is very important to take care and make its customer feel important with a coordinated packaging service.

From the shoes box to the envelopes, from the bow to the bronze ribbon with the logo, they will all make unique and precious every single purchase you make, as your own personal gift to unwrap.


Make your accessory even more special: Le Silla offers you the opportunity to accompany your gift for a graduation, a birthday or any other special moment of your life with a dedication or message.

Once you are at the check-out, think and write your special message in the specific box for a very exclusive gift.


Choosing Le Silla shoes means not hiding your bond with a world that makes of elegance and exclusivity its trademark.

Is it possible to have something even more unique and original? That's why Le Silla offers a customization service that allows you to turn your accessory into an expression of your personality, becoming this way a real representative of the brand elegance.

With a special laser technique and application of crystals you can customize the leather sole of the shoes with your initials. Select this exclusive customization service in the item page of Le Silla e-Boutique.


Le Silla offers a free tailoring service and assistance to its customers to meet their specific fitting needs.


It is possible to tighten or enlarge the boot legs in order to make the boots more fitting and extend or add some holes on the ankle straps of the shoes if needed. Le Silla also provides free pull-out inner soles and half soles of different thickness to reduce the fitting.

For any request on the above, please contact Le Silla e-Boutique  customer service via mail to customercareshoponline@lesilla.com.



Le Silla offers support and free repair to its customers within 2 years of online purchase in case they need replacement of heels or under heels, broken zip, accessories, missing crystals or any other intervention aimed to restore the original status of the shoe, upon availability of the replacement materials and components. For this special service, please contact Le Silla customercare team sending an email to customercareshoponline@lesilla.com.


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